At Tempting Bites by Sunita Jagota, we strive to provide you with high-quality homemade sweet treats and savory favorites. If you are not satisfied with your purchase, please review our Return and Refund Policy below.

1. Returns

1.1. Eligibility for Returns:

  • Perishable Goods: Due to the nature of our products, we do not accept returns on perishable items such as sweets and savory treats once they have been delivered.
  • Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 24 hours of receiving your order to report the issue. We may require photos or other evidence of the damage or defect.

1.2. How to Return:

For damaged or defective items, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [Insert Contact Information] within 24 hours of receiving your order.
  2. Provide Evidence: Send us photos or other evidence of the damaged or defective product.
  3. Return Authorization: If your return is approved, we will provide you with instructions for returning the item.

2. Refunds

2.1. Refund Eligibility:

  • Damaged or Defective Items: Refunds will be issued for items that are received damaged or defective, provided that you have followed the return process outlined above.
  • Non-Returnable Items: Refunds will not be issued for non-returnable items, including perishable goods that have been opened or consumed.

2.2. Refund Process:

  1. Review: Once we receive the returned item, we will inspect it to determine if it qualifies for a refund.
  2. Refund Issuance: If the return is approved, a refund will be processed to your original method of payment within 7-10 business days.
  3. Notification: You will receive a confirmation email once the refund has been issued.

3. Exchanges

We do not offer exchanges for our products. If you need a different product or a replacement, please follow the return process for damaged or defective items and place a new order.

4. Shipping Costs

  • Return Shipping: If you are returning an item due to damage or defect, we will cover the return shipping costs. For other reasons, you will be responsible for the return shipping charges.
  • Original Shipping Costs: Shipping costs are non-refundable unless the return is due to a defect or error on our part.

5. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us: